Launch Marketing is committed to ensuring that our website and digital services are accessible to as many people as possible, including people with disabilities. We want everyone who visits our site to have a positive and seamless experience.

This Accessibility Statement outlines our ongoing efforts to improve accessibility and to comply with relevant UK legislation, including the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, where applicable.

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Our Commitment to Accessibility

We aim to:

• Ensure our website works on modern browsers and devices

• Provide clear and consistent navigation

• Use readable fonts and sufficient contrast

• Ensure images include alt text where appropriate

• Make our content structured, easy to understand, and screen-reader friendly

• Provide accessible contact methods

We continually review and update our website to improve accessibility for all users, including people with:

• Visual, hearing, cognitive, or motor impairments

• Assistive technologies such as screen readers, voice recognition, magnifiers, or keyboard navigation

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How Accessible Our Website Is

We strive for compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
However, we are aware that some parts of the website may not be fully accessible, such as:

• Some older PDF or downloadable files may not be fully screen-reader compliant

• Some images or galleries may require additional descriptive text

• Third-party embedded content (e.g., video players, booking tools) may not meet full accessibility standards

We are actively working to address these issues as part of our ongoing website improvements.

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What We Are Doing to Improve Accessibility

Launch Marketing is committed to continuous improvement. Planned enhancements include:

• Improving alt text and descriptive content on property listings and galleries

• Reviewing contrast ratios and font readability

• Ensuring form fields are correctly labelled and navigable

• Auditing our site regularly for accessibility barriers

• Training staff on accessible content creation

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What to Do If You Cannot Access Parts of This Website

If you encounter any difficulty accessing information or using our website, please let us know. We are committed to assisting you and can provide information in alternative formats, such as:

• Accessible PDF

• Large print

• Plain text

• Email summaries

• Over-the-phone assistance

You can contact us using the details below.

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Feedback and Contact Information

If you need help accessing our website or wish to report an accessibility issue, contact:

Launch Marketing
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Address]

We aim to respond to all accessibility-related requests within 7 working days.

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Enforcement Procedure

If you are not satisfied with our response, you can contact:

Equality Advisory and Support Service (EASS)
They provide advice and support on equality and human rights issues in the UK.
Website: https://www.equalityadvisoryservice.com/

The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility regulations.
If you remain dissatisfied, you can contact the EHRC for further assistance.

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Preparation of This Accessibility Statement

This statement was prepared on: [Insert Date]
It will be reviewed annually or whenever significant changes are made to the site.